Strategic Credit and Collection Management

Recent unprecedented global events from COVID, inflation, and rising interest costs have led to a huge financial strain on liquidity affecting all cash flow of businesses. Besides, this will also give rise to provisions on doubtful debt. Hence, it is important to put in place strategic credit management for a more effective management of working capital.

Gain a better understanding of the entire spectrum of credit management including customer assessment and profiling, risk assessment, evaluation, collection and negotiation processes, business partnering with sales personnel, conducting effective customer visits, effectively using debt collecting agencies and follow-ups.

This programme seeks to enhance finance and credit professionals’ effectiveness using proven management strategies in the field of credit. You will also get to revisit your organisation’s credit policies and means to enforce the policy for a more effective and efficient credit management.

OBJECTIVES

This programme seeks to:

• Enhance your skills set in the area of credit management .

• Share best practices between finance and credit professionals in the “recovery chain” processes

METHODOLOGY

Lectures, presentation, and case studies for group interaction.

WHO SHOULD ATTEND

• Credit Assistants

• Executives and Managers

• Accountants

• Finance Professionals involved in debt management

Brochure

Host or Publisher Malaysian Institute of Accountants (MIA)